Terms of Service
Welcome to Sway. By placing an order on www.swaydotco.com, you agree to the following terms and conditions. Please read them carefully before making a purchase.
Payment Methods
We offer multiple secure payment options for your convenience:
- Cash on Delivery (COD) – Available within Pakistan
- Bank Transfer / Easypaisa / JazzCash
- Debit, Credit, and Visa/MasterCard payments within Pakistan
- International Card Payments accepted through Shopify Payments (Visa, MasterCard, and supported digital wallets)
Order Placement
You may place your order through:
- Our official website: www.swaydotco.com
- Instagram or Facebook inbox
- Customer support
Our team may contact you for order confirmation if additional information is needed.
Communication & Support
For complaints, suggestions, or queries, you may contact us via:
📧 swaydotco@gmail.com
📞 +92 321 7477056
Instagram / Facebook official pages
We aim to respond promptly to ensure your satisfaction.
Address Requirement
Customers must provide a complete and accurate address, including:
- House number
- Street or block number
- Area or sector
- Nearest well-known landmark
Orders with incomplete or unclear addresses may be cancelled automatically.
Refund & Return Policy
Sway strictly follows a no-refund and no-return policy.
We encourage customers to check product details thoroughly before ordering.
Sale Items
All sale, discounted, and stock clearance items are:
- Non-refundable
- Non-exchangeable
unless you receive a damaged or incorrect product.
Acceptance of Terms
By using our website and completing a purchase, you acknowledge and agree to these Terms of Service. Sway reserves the right to update these terms at any time without prior notice.