Shipping Policy

Delivery Charges

Pakistan: PKR 200/-
International Shipping: Calculated automatically at checkout based on destination and weight.

Delivery Time

  • Within Pakistan: 3–5 working days
  • International Orders: 10–15 working days

A tracking number will be shared via WhatsApp or email once your order is processed and dispatched.

Free Shipping

Sway offers free shipping on orders above PKR 2,999:

Enjoy free delivery on qualifying orders to elevate your shopping experience with Sway.

Order Cancellation

Customers may request cancellation or changes within 2 hours of placing the order.
After 2 hours, the order enters processing and cannot be cancelled, and the customer must receive the parcel.

Important Notes

  • Delivery riders follow fixed routes and timings. Please cooperate to ensure smooth delivery.
  • Sway reserves the right to cancel orders in situations such as:
    • Item out of stock
    • Pricing or system errors
    • Incorrect or incomplete customer information

Need Help?

For any shipping concerns, please contact us:

📞 +92 321 7477056
📧 swaydotco@gmail.com